Fair hosted pricing.All channels on every plan, you pay for volume.
Monthly tracked users, sends, API calls, and Ask AI requests. No per-event markup.
Free
Try the full product — all five channels, up to 1,000 monthly tracked users.
- 1,000 MTU
- 10,000 push / 5,000 email per month
- 100,000 API calls
- 50 AI requests / month
- 1 project
- All 5 channels
- 30-day analytics
- Docs & community
Starter
One production app with room for dev, staging, and live.
- 10,000 MTU
- 100,000 push / 50,000 email per month
- 1,000,000 API calls
- 500 AI requests / month
- 3 projects
- All 5 channels
- 90-day analytics
- Email support (48h)
Growth
The default for a growing product — more than double Starter volume.
- 25,000 MTU
- 250,000 push / 125,000 email per month
- 2,500,000 API calls
- 1,500 AI requests / month
- 10 projects
- All 5 channels
- 180-day analytics
- Email support (24h)
Scale
Headroom and a year of history for production at volume.
- 50,000 MTU
- 500,000 push / 250,000 email per month
- 5,000,000 API calls
- 5,000 AI requests / month
- Unlimited projects
- All 5 channels
- 365-day analytics
- Priority email support
Hard limits on monthly tracked users, push sends, email sends, API calls and AI requests. Ask AI never sends without your confirmation. Need more than 50,000 MTU? Talk to us.
Questions, answered.Straight answers, no sales deck required.
What teams ask before they start engaging customers with Retainza.
What do I need to get started?
A project, your own FCM service account and SMTP details, and the SDK. You can be sending push, email and in-app messages the same day — the Free plan includes all five channels up to 1,000 monthly tracked users.
How is this different from OneSignal or Braze?
Retainza is developer-first and it uses your own FCM and SMTP credentials — so Retainza never owns your delivery cost or deliverability, and nothing about one tenant is reachable by another. Side-by-side comparisons, with a source for every claim, are at retainza.com/alternatives.
What is Ask AI and how is it billed?
Ask AI drafts campaigns, segments and templates from a description, and can answer questions about your own project data. Usage is counted in AI requests (one per reply) per organization per UTC month: Free 50, Starter 500, Growth 1,500, Scale 5,000. Nothing reaches users until you press Confirm — drafts never send on their own.
Which platforms do the SDKs support?
A TypeScript core powers thin wrappers for Web and React Native (with an Expo config plugin), plus a Node server SDK. Native iOS (Swift) and Android (Kotlin) SDKs and a Flutter SDK share the same behaviour; they are built and in pre-release ahead of registry publishing.
How are my push and email credentials stored?
They never touch the database in plain text. Each connection stores only a reference; the secret lives in Secret Manager, encrypted with a per-project KMS key using envelope encryption.
What happens if I hit a plan limit?
Sends and API calls stop with a quota error until the next month or you upgrade. Limits are hard caps — there is no automatic overage billing. Above 50,000 monthly tracked users, contact us.
Can I migrate from an existing provider?
Yes. Retainza mirrors the common in-app renderer + deep-link + route-resolver contract, so you can dual-run behind a feature flag and cut over once you're confident.
Stop burning budget on engagement.Same tools. Less cost. Less complexity.
Book a demo, or start engaging customers today.
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